Features
Everything you need to answer, sell and support
AI agents, every messaging channel, one inbox for your team, a CRM and the integrations around it. Pick a problem and see how Ciarem solves it.
AI agent
Six agent types that answer, sell and book for you
- Knowledge baseFiles, text and your website, kept up to date every week
- Follow-upsTimed nudges when a customer stops replying
- Human handoffTransfer rules that bring in a person at the right moment
- Testing and evaluationsPlayground, decision analysis and reviews of real replies
- CiaraThe assistant that finds what's costing you sales
Your official WhatsApp line: inbox, AI, templates, calls and forms
- WhatsApp voice callsAnswer and place WhatsApp calls from the Inbox, with summaries
- WhatsApp formsForms inside the chat that save each answer to the contact
- WhatsApp broadcastsTemplate campaigns to a segment, tracked per contact
- Keep your WhatsApp numberKeep the WhatsApp Business app on your phone and add the AI
Channels
Instagram, Messenger and web chat in the same inbox as WhatsApp
Team inbox
Every channel in one inbox, with the AI working in the open
Contacts & CRM
Every chat becomes a contact, with stage, owner and history
Reports
Response times, AI vs team, channels and exports
Add-ons
Catalogs, checkout, short links and surveys, included
Integrations
HubSpot, calendars, Meta ads, ChatGPT, Claude and the API
- Calendar bookingThe AI books from your Google or Outlook availability
- HubSpotChats, stages and tasks synced with HubSpot, both ways
- Meta Lead AdsFacebook and Instagram form leads, answered on WhatsApp
- Meta Conversions APIShow Meta which WhatsApp ad chats became sales
- ChatGPT and ClaudeAsk about your chats and contacts, read-only
- API and webhooksConnect contacts, chats and WhatsApp sends to your systems
Your next customer already wrote to you.
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