Integrations

Connect WhatsApp to your CRM, your calendar and your ads

Ciarem works with the tools your business already runs on: HubSpot, Google Calendar and Outlook, Meta's lead and ad tools, ChatGPT and Claude, and your own systems through an API. Your chats stop living apart from everything else.

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Availability: HubSpot and the API with webhooks are included on Growth and Scale and during the free trial. Calendars, Meta Lead Ads, Meta Conversions and the ChatGPT and Claude connection work on every plan.

Where chats and tools fall apart

  • Every chat has to be copied into the CRM by hand, and half of them never make it.

    With HubSpot connected, contacts sync both ways and each conversation is logged on the HubSpot timeline with an AI summary.

  • A customer asks for an appointment and someone has to check the calendar and write back.

    The AI agent reads your Google or Outlook calendar and books the slot inside the chat.

  • Leads from Facebook and Instagram ads wait in a form export until someone calls them.

    Meta Lead Ads turns each submission into a contact and can send a WhatsApp template the moment it arrives.

HubSpot stays your CRM

Contacts, properties, funnel stages and tasks sync both ways, and every conversation is logged on the HubSpot timeline with an AI summary. HubSpot workflows can send WhatsApp templates, and broadcasts can target your HubSpot lists.

Your calendar, booked by the AI

Connect Google Calendar or Outlook Calendar and the AI agent offers only the times you're free, books the one the customer picks, and moves or cancels it when they ask in the chat.

Meta ads, from click to customer

Meta Lead Ads brings Instant Form leads from Facebook and Instagram in as contacts, with the campaign and ad they came from. Meta Conversions tells Meta which chats from your click-to-WhatsApp ads became qualified leads or purchases, so Ads Manager reports real results.

ChatGPT, Claude and your own systems

Ask ChatGPT or Claude about your chats, contacts and AI agent through a read-only connection. Developers get a REST API and signed webhooks to connect Ciarem to their own software.

In this area

How to get started

How to connect an integration

  1. 01

    Open Integrations

    An admin goes to Settings, then Integrations, and picks the card for the tool.

  2. 02

    Sign in to the other tool

    Click Connect, sign in to HubSpot, Google, Microsoft or Facebook, and approve access for Ciarem.

  3. 03

    Choose what it does

    Pick what syncs, which calendar takes bookings, or which template new leads get. Your choices apply from the first contact.

Frequently asked questions

HubSpot, Google Calendar, Outlook Calendar, Meta Lead Ads, Meta Conversions, ChatGPT and Claude (and other assistants that support MCP), plus your own systems through the API and webhooks.

No integration has its own fee. HubSpot and the API come with Growth ($79/mo) and Scale ($199/mo) and are open during the free trial. WhatsApp templates an integration sends are charged at Meta's price, like any template.

Yes. Contacts, properties, funnel stages and tasks sync both ways, each conversation is logged on the HubSpot timeline, and HubSpot workflows can send WhatsApp templates. It's on Growth and Scale.

Admins connect them under Settings, then Integrations. The ChatGPT and Claude connection is personal: any member connects with their own Ciarem login.

Yes. On Growth, Scale or the free trial you get a REST API for contacts, CRM setup, conversations and WhatsApp template sends, plus webhooks that notify your server when something changes.

Related features

Your next customer already wrote to you.

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WhatsApp integrations: HubSpot, calendars, Meta | Ciarem