Google Calendar and Outlook

AI appointment booking, straight into your calendar

Connect Google Calendar or Outlook Calendar and your AI agent offers only the times you're free, books the one the customer picks, and moves or cancels it when they ask. All inside the conversation.

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Booking by chat shouldn't take all day

  • Customers ask "anything free on Thursday?" and wait hours for someone to check the calendar.

  • Booking takes five messages back and forth, and people give up halfway.

  • Someone gets booked when you're already busy, or after closing time.

  • Customers ask "anything free on Thursday?" and wait hours for someone to check the calendar. The AI checks your connected calendars and answers with real open times in seconds.
  • Booking takes five messages back and forth, and people give up halfway. On WhatsApp the open times arrive as buttons, so the customer picks one with a tap and the AI books it.
  • Someone gets booked when you're already busy, or after closing time. The AI only offers slots inside the schedule you set and inside the free time on your calendars.

Real availability, not a guess

The AI reads every calendar you connect, so it never offers a time you're already busy. Use Edit schedule to set when it may book, such as your opening hours, and your workspace timezone keeps "tomorrow at 10" meaning the same thing for you and the customer.

  • Google Calendar and Outlook Calendar
  • Connect more than one calendar
  • Mark one with Use for bookings so meetings land in the right place
  • Only offers times inside your schedule

Booked inside the chat

The agent proposes times, the customer picks one, and the agent books it and confirms. On WhatsApp the options arrive as tappable buttons, or a list when there are many, and an appointment agent can also send a booking form. The appointment shows up on your calendar like any other event.

  • If the customer shares an email, they get the calendar invitation
  • Works on WhatsApp, Instagram, Messenger and web chat

Move or cancel without a phone call

When a customer writes that they can't make it, the agent checks for a new free slot, confirms it with them and moves the meeting on your calendar. If they want to cancel, it confirms first, then removes it.

An agent built for appointments

Add an Appointment agent to your agent team. It specializes in proposing times, booking and rescheduling, and you choose its Meeting length: 15, 30, 45, 60, 90 or 120 minutes. It only offers times when the whole meeting fits in your free time.

How to get started

Set up AI booking

  1. 01

    Connect your calendar

    Go to Settings, then Integrations, click Connect on the Calendars card, choose Google Calendar or Outlook Calendar and sign in.

  2. 02

    Choose where and when

    Mark the calendar that takes new bookings with Use for bookings, and set the hours the agent may book with Edit schedule.

  3. 03

    Add an Appointment agent

    In Agent team, add an Appointment agent and pick its Meeting length. From then on it books from your real availability.

Frequently asked questions

Yes, once a calendar is connected. It offers your free times, the customer picks one, and it books and confirms. Without a connected calendar the agent can't book anything.

Yes, with Google Calendar and Outlook Calendar. You can connect more than one, and the agent checks all of them before offering a time.

Yes. The agent moves the meeting to a new free time after confirming it with the customer, and cancels it after the customer confirms they want to.

No. It only offers times that are free on your connected calendars and inside the schedule you set, and only when the whole meeting fits.

No. Calendars and AI booking are included on every plan, from Solo at $25 a month.

Related features

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