Ciara, your proactive assistant

Ciara finds what's costing you sales and prepares the fix

She checks your account, writes to you first when something needs attention, and drafts the change for you to approve. Every Monday she shows you how your week compared with the one before.

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What she saves you from

  1. You find out a WhatsApp template was paused days after it happened.

    1. Ciara posts within the hour when a template is rejected or paused, a channel needs reconnecting, or customers wait more than two hours.

  2. You know the account could do better, but not where to start.

    2. Her daily brief picks up to three things to improve, each with the number behind it.

  3. Reports tell you what happened, not what to change.

    3. Fix it for me prepares the change, such as new knowledge or an adjusted transfer rule, and you approve it.

She writes first, only when it matters

Urgent problems come within the hour, at most twice a day. Everything else waits for one brief a day, from 8:00 in your time zone, with up to three items. When nothing is new she stays quiet, and she doesn't repeat a subject for a week (urgent) or a month (improvements).

  • Conversions that dropped compared with the week before.
  • Follow-ups the AI decided not to send.
  • One transfer rule causing most of your transfers.
  • Repeated questions the AI could not answer.
  • Contacts stuck in the same funnel stage for more than two weeks.

Fix it for me

Tap Fix it for me and Ciara prepares the change (new knowledge, a coaching rule, an adjusted transfer rule, an agent setting) as a proposal. Nothing changes until you approve it. A second button opens the right page or asks her a ready-made question, answered with your account's real data. She never messages your customers and never changes settings on her own.

Results you can see

When something she told you about is fixed, the next brief marks it Done, and a week later shows the before and after she measured. Every Monday from 8:00 she posts a recap of your week next to the one before.

  • Conversations, AI replies and the share answered by the AI.
  • Hours saved, estimated at 1.5 minutes per AI reply.
  • Your team's median time to first reply, and follow-ups sent.
  • Confirmed orders and revenue, when your account takes orders.

Ask her how to grow, on your terms

Reply in her chat like any other: "how do I sell more?" or "am I better or worse than last week?" She answers from your own data with up to three findings, biggest first, and offers to prepare the first fix. She compares you with your previous weeks, never with other businesses. From the gear, or by just telling her, choose her language, time zone and frequency: Daily, Weekly, Urgent only or Off.

How to get started

Meet Ciara

  1. 01

    Open her chat

    Sign in as an admin on the web app. Ciara is pinned at the top of your chats, with a short intro the first time.

  2. 02

    Ask her something

    Start with a question like "what am I not using?" or wait for her first brief.

  3. 03

    Choose how often she writes

    Pick Daily, Weekly, Urgent only or Off from the gear, or tell her, for example "write to me only on Mondays".

Frequently asked questions

Admins, on the web app. Each admin has their own Ciara chat that only they see. She isn't in the mobile app yet, and agents don't see her.

No. Everything she prepares waits for your approval, and she never messages your customers.

On Daily she sends a morning brief, the Monday recap and urgent alerts. Weekly keeps only the Monday recap and urgent alerts, Urgent only keeps the alerts, and Off silences her.

No. Ciarem has no data about other businesses, so she compares you with your own previous weeks.

In Recommended actions in the sidebar, under To improve and Needs attention. Dismissing an item in her chat removes it there too.

She writes while your subscription is active or your free trial is running, and stops until it is active again.

Your next customer already wrote to you.

Try Ciarem free for 14 days and see it answer with your information before your customers do.

Start your free 14-day trial
  • No credit card. Cancel anytime.