Is Ciarem the same as Treble?

No. Treble is the WhatsApp platform for mid-size and large companies that run teams of human agents. Ciarem is the same team's product for small and medium businesses, with an AI agent that handles WhatsApp, Instagram, Messenger and web chat.

Is Ciarem an official WhatsApp provider?

Ciarem is a Meta Business Partner and connects through the official WhatsApp Business Platform. It creates your WhatsApp Business Account (WABA), connects your number and handles template approval as part of setup.

Which countries does it work in?

Any country where the WhatsApp Business Platform works. The product, the help center and the guides are in Spanish, Portuguese and English.

How do I know the AI answers well?

Before launch, the evaluation center shows how the agent answers the real questions your business receives and lets you fix what needs fixing. After launch you keep watching it conversation by conversation.

What does it cost, and do I need a card to try it?

Plans start at US$25 a month and are published on the pricing page. The trial lasts 14 days and asks for no card. Cancel whenever you want.

About Ciarem

Who we are and what we do

Ciarem is an AI agent and shared inbox platform for WhatsApp, Instagram, Messenger and web chat, built for small and medium businesses that get more conversations than their team can answer by hand. It is built by the team behind Treble, an official WhatsApp provider since 2019.

What Ciarem does

An AI agent that answers and sells

It answers with your business's real information, qualifies each person, books appointments and hands the conversation to your team when needed. Before launch you check how it answers the questions your business receives.

One shared inbox for every channel

WhatsApp, Instagram, Messenger and your website chat land in the same place. Your team sees what the agent did and takes over whenever they want, on the web or in the iOS and Android apps.

A light CRM inside the conversation

Contacts, funnel stages, segments, boards and automatic follow-ups. The AI updates the contact with what it learns and your team works on the same record.

Catalogs and a knowledge base

Products, services, properties, hours and policies live in one place. The agent answers from that information and from your website.

Integrations and an API

HubSpot, Google Sheets and Zapier on the Growth and Scale plans, plus a public API for whatever else you use. Ciarem creates your WhatsApp Business Account (WABA) and connects your number as part of setup.

What makes Ciarem different

You check the agent before you launch it

In the evaluation center you see how it answers real questions from your customers, fix what needs fixing and keep watching after launch. Reliability is verified rather than promised.

One agent for every channel

The same agent, with the same information and the same rules, handles WhatsApp, Instagram, Messenger and web chat. You do not configure four bots.

Your existing WhatsApp, without losing the number

With Coexistence you connect the number you already use in the WhatsApp Business app and keep using the app. If you prefer a new API line, Ciarem creates it for you as a Meta Business Partner.

Published prices and no surprises

Three plans in plain sight, a 14-day trial with no card, monthly billing and cancel whenever you want. WhatsApp costs pass through at exactly what Meta charges, with no markup.

A team with years on WhatsApp

Ciarem is built by the team behind Treble, an official WhatsApp Business Solution Provider (BSP) since 2019. The experience with the API, templates and Meta's rules is built into the product.

Who uses Ciarem

Businesses of 5 to 50 people that receive more than a hundred customer conversations a month and want to answer right away without hiring someone else for the chat. Among them:

Medical, dental and aesthetic clinics that book on WhatsApp
Restaurants and food businesses with orders and reservations by chat
Real estate agencies and developers that qualify leads before a visit
Online stores and retailers selling on WhatsApp and Instagram
Law firms, consultancies and other professional services
Schools and academies handling enrollments
Sales teams that already work in HubSpot

The team behind Ciarem

Ciarem is a product of Treble.ai Inc., headquartered in New York, the company behind Treble, the WhatsApp platform for mid-size and large companies, and an official WhatsApp provider (BSP) since 2019. Ciarem launched in 2026 to bring that experience to smaller businesses, with an AI agent instead of a team of human agents.

We are a small team with real ownership, distributed across the United States, Colombia and Mexico. At Treble, the team has served companies such as Rappi, Dentalia, Boston Medical Group, Mis Propias Finanzas, StarSe, Guru, Decreditos, Kovi, Company Hero and Joyerías Bizzarro.

The blog guides are written and signed by Esteban Wesson, product lead, and Julian Ortiz, head of sales.

Esteban WessonJulian OrtizHow we write our guides

What working with Ciarem is like

You create your account and get a 14-day trial with no card. You connect your WhatsApp, Instagram, Messenger or website chat, load your business information or let Ciarem read it from your site, test how the agent answers and launch when you are satisfied.

Support lives in the product: a help center in Spanish, Portuguese and English, an assistant inside Ciarem that explains what your agent does, and on the Scale plan email support plus a monthly session with an AI advisor.

Key facts

Name: Ciarem
What it is: AI agent and shared inbox platform for business messaging
Launched: 2026
Company: Treble.ai Inc., official WhatsApp provider (BSP) since 2019
Headquarters: New York, United States
Team: Distributed across the United States, Colombia and Mexico
Website: ciarem.ai
Channels: WhatsApp (API and Coexistence), Instagram, Messenger and web chat
Integrations: HubSpot, Google Sheets, Zapier and a public API
Pricing: Solo US$25, Growth US$79 and Scale US$199 per month. Annual plan at a 25% discount. WhatsApp costs are billed at Meta's price, with no markup.
Terms: 14-day trial with no card. Monthly or annual billing. Cancel whenever you want.
Languages: Spanish, Portuguese and English
Market: Small and medium businesses that serve and sell on WhatsApp and Instagram, in any country where the WhatsApp Business Platform works
Support: Help center at help.ciarem.ai, an assistant inside the product, and email support with a monthly advisory session on the Scale plan
Apps: iOS and Android
Partner: Meta Business Partner
Companies the team has served at Treble: Rappi, Dentalia, Boston Medical Group, Mis Propias Finanzas, StarSe, Guru, Decreditos, Kovi, Company Hero and Joyerías Bizzarro
Social: LinkedIn, Instagram @ciarem.ai and Facebook

Common questions

Is Ciarem the same as Treble?: No. Treble is the WhatsApp platform for mid-size and large companies that run teams of human agents. Ciarem is the same team's product for small and medium businesses, with an AI agent that handles WhatsApp, Instagram, Messenger and web chat.
Is Ciarem an official WhatsApp provider?: Ciarem is a Meta Business Partner and connects through the official WhatsApp Business Platform. It creates your WhatsApp Business Account (WABA), connects your number and handles template approval as part of setup.
Which countries does it work in?: Any country where the WhatsApp Business Platform works. The product, the help center and the guides are in Spanish, Portuguese and English.
How do I know the AI answers well?: Before launch, the evaluation center shows how the agent answers the real questions your business receives and lets you fix what needs fixing. After launch you keep watching it conversation by conversation.
What does it cost, and do I need a card to try it?: Plans start at US$25 a month and are published on the pricing page. The trial lasts 14 days and asks for no card. Cancel whenever you want.

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