Instagram automation
Automate your Instagram DMs with an AI agent
Turn comments, stories, and DMs into conversations that sell. Your agent replies instantly with your real business information, within Meta's rules, and hands off to your team when it should.
DMs pile up. The tools feel risky.
Every unanswered comment and DM is a sale going cold. But automating Instagram is scary for two reasons: unofficial tools that put your account at risk, and bots that reply like robots and scare customers away. Ciarem uses the official Instagram API, stays within what Meta allows, and lets you check how your agent answers before it talks to a real customer.
How it works
01
Connect your professional account
Ciarem connects to your Instagram through Meta's official API. No shared passwords, no gray-area tools risking your account.
02
Give it your information and rules
Prices, catalog, hours, policies, and what it must never say. The agent answers from your real data and respects your limits.
03
Check it before you launch
You see that it answers your customers' real questions correctly before leaving it alone. And afterward, you keep watching it work.
One agent for Instagram, WhatsApp, and your website
Instagram tools do not speak WhatsApp, and WhatsApp tools ignore Instagram. With Ciarem it is one assistant with the same information and the same rules across all your channels: the customer who comments on Instagram today and messages you on WhatsApp tomorrow talks to the same agent, which remembers the context. And like everything in Ciarem, you check it before trusting it with customers.
What it does for your business
Comment to DM, automatic
When someone comments a keyword on your post or ad, the agent DMs them instantly and carries the conversation through to qualifying or selling.
Answers and qualifies in DMs
Price, availability, shipping questions: it answers instantly from your real information and spots who is ready to buy.
Acts and hands off
It books appointments, sends payment links, and passes the conversation to your team at the right moment, without the customer repeating anything.
Transparent pricing
You know what you pay and why from day one, with no fine print and no end-of-month surprises. See pricing
Common questions
- Can you automate Instagram DMs?
- Yes. With a professional account and the official Instagram messaging API, Meta allows automated replies to DMs, comments, and stories from people who interact with you. What is prohibited are unofficial tools and mass spam to people who never messaged you.
- Can my account get restricted for automating?
- Accounts get restricted for using unofficial tools or sending unsolicited mass messages. Automating through the official API, replying to people who interacted with you, is a permitted and supported use. Ciarem only operates that way.
- What is comment-to-DM?
- It is the "comment INFO and I will DM you" mechanic: when someone comments a keyword on your post, they get an automatic DM instantly. It is one of the most effective and fully allowed ways to turn Instagram reach into real conversations.
- Does it work together with WhatsApp?
- Yes, and that is the point: the same agent, with the same information and the same rules, covers Instagram, WhatsApp, and your website chat. You do not configure two tools or maintain two versions of your answers.