Author
Julian Ortiz
head of sales at Ciarem
Head of sales at Ciarem. Years of experience in conversational sales and marketing, helping clients get the most out of their channels. Writes and reviews the Instagram and Messenger guides, the channels businesses ask about most in demos.
Guides by Julian Ortiz
- Instagram for business
Instagram for Business: The Complete Guide
Instagram for business, explained simply: the account you need, how DMs and automation work, comment-to-DM, and how to turn Instagram into a sales channel.
Julian Ortiz - Instagram for business
Instagram Business vs Creator: Differences and How to Switch
The difference between Creator and Business Instagram accounts: what each unlocks, which one lets you automate DMs, and how to switch for free.
Julian Ortiz - Instagram for business
Instagram DM Automation: Limits, Bans, and How to Stay Safe
What Meta allows for Instagram auto-DMs, the limits that get accounts restricted, and how comment-to-DM and an AI agent reply to people who actually messaged you.
Julian Ortiz - Instagram for business
Instagram Comment-to-DM: Turn Comments Into Conversations
Comment-to-DM on Instagram, explained: how to auto-send a private DM when someone comments a keyword, what Meta allows, and how to make it actually convert.
Julian Ortiz - Messenger for business
Facebook Messenger for Business: How It Works
Messenger for business explained: the Page inbox vs the Messenger API, the 24-hour window, message tags, and what it costs. In plain language.
Julian Ortiz - Messenger for business
Messenger vs WhatsApp for Business: Which One Do You Need?
Messenger and WhatsApp solve different problems: one lives on your Facebook Page and its ads, the other on a phone number. How to choose, or run both.
Julian Ortiz - Glossary hub
WhatsApp and Business Messaging Glossary
Every WhatsApp and business messaging term in plain language: WABA, BSP, Business Portfolio, templates, the 24-hour window, AI agents, and more.
Julian Ortiz
Your next customer already wrote to you.
Answer them in seconds. Try Ciarem free for 14 days: connect WhatsApp, Instagram, Messenger and your website, and test the AI before your customers see it.
- No credit card. Cancel anytime.